Return & Refund Policy

Effective Date: November 1, 2026

At AvsCompare, we aim to make online shopping straightforward by providing clear information about product returns, exchanges, and refunds. This policy explains how customers can request a return and what to expect during the refund process.

AvsCompare is an independent e-commerce retail brand owned and operated by AllRoundFix LLC. All return and refund matters associated with AvsCompare are handled under the responsibility of AllRoundFix LLC.

1. 30-Day Return Period

We offer a 30-day return period for eligible purchases made through AvsCompare.

Customers may request a return within 30 calendar days from the date the order is delivered.

To initiate a standard return, customers must contact our team within this 30-day period and obtain return instructions before shipping the product.

For damaged, defective, or incorrectly supplied products, customers should contact us as soon as reasonably possible. This 30-day voluntary return period does not limit any additional rights available under applicable consumer protection or warranty laws.

2. Return Eligibility

Products may be eligible for return when the following conditions are met:

• The purchase was made directly through AvsCompare.
• The return request is submitted within the applicable return period.
• The customer provides the relevant order confirmation or proof of purchase.
• The product and its included components are returned according to the instructions provided.
• The item has not been damaged through misuse or unauthorized modification after delivery.

Customers should return products with their supplied accessories, cables, components, and documentation where applicable.

We understand that customers may need to inspect an item after delivery. Reasonable inspection necessary to identify a product’s condition or functionality will not automatically disqualify a return.

3. Returns for Refurbished Computers

AvsCompare offers refurbished computers alongside other computing products and accessories.

Refurbished computers are previously owned products. Their physical condition, specifications, and included components may vary depending on the individual listing.

Customers should review the product description and condition information before purchasing.

Eligible refurbished products may be returned within the standard 30-day return period, subject to the conditions of this policy.

The product’s condition as originally disclosed at the time of purchase will be considered when reviewing a return.

4. Damaged, Defective, or Incorrect Products

If a product arrives damaged, defective, or different from the item ordered, please contact our customer service team.

We may request photographs, order information, or a description of the issue to help evaluate the situation.

For approved returns involving damaged, defective, or incorrectly supplied products:

• AllRoundFix LLC will cover the applicable return shipping costs.
• Customers will receive return instructions.
• An appropriate resolution will be provided based on the circumstances and applicable law.
• Depending on the situation, the resolution may include a refund, replacement, or other legally required remedy.

Customers will not be charged return shipping for approved returns resulting from our fulfillment error or a product that arrives damaged or defective.

5. Standard Returns and Return Shipping Costs

For eligible standard returns, including situations where a customer changes their mind or no longer needs the product, the customer is responsible for the return shipping costs.

The following conditions apply:

• Customers must arrange and pay for standard return shipping.
• Products should be packaged securely to prevent shipping damage.
• Customers should use a trackable shipping service and retain proof of shipment.
• Return shipping instructions must be obtained from our team before sending the item.

For damaged, defective, or incorrectly supplied products, AllRoundFix LLC will cover applicable return shipping costs.

6. How to Request a Return

To begin a return, contact us through our official customer service email.

Email: support@avscompare.com

Please provide the following information:

1. Full name associated with the purchase.
2. Order number.
3. Product name or description.
4. Date the order was delivered.
5. Reason for requesting the return.
6. Photographs, if the product arrived damaged or incorrect.

Our team will review the request and provide the appropriate return instructions.

Important: Please do not ship a product to our business address without first receiving return authorization and shipping instructions.

7. Refund Eligibility and Processing

After an approved return is received, the returned product may be inspected to confirm its condition and verify the return request.

Once the return is approved:

• Refunds will generally be issued to the original payment method.
• The refund will reflect the eligible amount under the applicable return terms.
• Customers will receive confirmation when the refund has been initiated.
• The time required for the funds to appear may depend on the payment provider or financial institution.

Any refund required by applicable law will be processed within the legally required timeframe.

8. Original Shipping Charges

For standard returns that are not related to damaged, defective, or incorrectly supplied products, original shipping charges may not be refundable, except where required by applicable law or expressly stated otherwise at the time of purchase.

For approved returns resulting from damaged, defective, or incorrectly supplied products, applicable shipping costs will be handled by AllRoundFix LLC in accordance with applicable law.

9. Exchanges and Replacements

Customers who wish to exchange a product should contact our team before returning the item.

Exchanges and replacements are subject to product availability and applicable return conditions.

If an appropriate replacement is unavailable, we will discuss an alternative resolution, including a refund where applicable.

10. Order Cancellation

Customers who want to cancel an order should contact us as soon as possible.

Cancellation requests may be accepted if the order has not entered the shipping or fulfillment process.

If an order has already been dispatched, customers may need to follow the applicable return procedure after delivery.

If we cannot ship an order within the promised timeframe, we will provide the required delay notice and cancellation or refund options in accordance with applicable law.

11. Non-Exclusion of Consumer Rights

Nothing in this Return & Refund Policy is intended to remove, restrict, or override consumer rights provided by applicable federal, state, or local laws.

In particular, applicable warranty rights and remedies for defective or misrepresented merchandise remain available where required by law.

Customers may contact us if they have questions about their rights or the appropriate resolution for a purchase.

12. Contact Information

For questions about returns, refunds, exchanges, or order cancellations, please contact us.

Operating Brand: AvsCompare

Legal Business Name: AllRoundFix LLC

Business Address:
670 River St, Hyde Park, MA 02136, USA

Customer Service Email:
support@avscompare.com

Phone:
+1 (857) 202-3919

Website:
https://avscompare.com/

13. Policy Updates

AvsCompare may update this Return & Refund Policy when business procedures or applicable legal requirements change.

Any revisions will be published on this page with an updated effective date.

Customers are encouraged to review this policy before completing a purchase.

Business Ownership and Responsibility

AvsCompare is an independent e-commerce retail brand owned and operated by AllRoundFix LLC.

AllRoundFix LLC is responsible for managing the business, product sales, customer orders, return requests, refunds, and applicable customer service obligations associated with AvsCompare.

Thank you for shopping with AvsCompare.